Login problems?

Ok! Follow these guidelines:


Cookie settings

Chances are that you need to adjust the settings on your browser to accept “cookies”

When you are visiting the login page of whereheartsmeet.com go to the Internet Explorer browser at the top of the page. Now click on “view” and select “privacy options”, ensure that any of the www.whereheartsmeet.com options do not have “cookies blocked” on the right side of the frame. If they do, right click on your mouse on the particular line that says “cookies blocked” and select the option “accept cookies always”.


Security settings

Alternatively, your security setting may be too high. If this is the case go to “configure” and set privacy to “medium level” to accept cookies, then don’t forget to accept the change.


New browser window

Opening a new browser window (e.g. Internet Explorer) and revisiting www.whereheartsmeet.com will often overcome problems when you come to login.


Still no luck?

If you are still unable to login please contact us