Q. Why date via the Internet?
Online dating is now showing itself to be the fastest growing medium for meeting people, making friends, and finding romance. It's booming! Recent reports indicate that people who find partners online achieve a higher survival rate. Why? Because meeting online goes beyond purely physical attraction (the usual way we meet people). You get to know someone in an alternative way, without pressure, at your own speed, and when you meet it can be electric.

Q. Is my real email address anonymous?
Yes, other member's will not have knowledge of it.

Q. What is Silent Hearts membership?
This entitles members to upload for free, their personal profile, photos, and search other member's profiles.

Q. What is Vibrant Hearts membership?
This entitles members to do everything that a Silent Hearts member can do plus all of the following:

Send and receive email messages from other members, add members to you favourite's list, chat instantly with other member's on line, and view photo albums for other members.

Click Here to upgrade to Vibrant Hearts membership.

Q. Are my cards details secure?
Most definitely, all card transactions are totally secure via this Web Site. Transactions for payment are processed for us by "Worldpay" part of The Royal Bank of Scotland (currently the World's 5th largest bank). We do not have sight of your card details which is often the case with other sites.

Payments shown on your statement will refer to Marverose.WhereHeartsMeet.Com is a trade mark of the company Marverose. This measure has been taken so that WhereHeartsMeet does not appear on member's statement for reasons of confidentiality.

We do not automatically re-bill a member's credit card. Member's who have not renewed their membership will revert back to being a Silent Hearts member.

Q. Dating online is it safe?
Meeting people on the WhereHeartsMeet.Com Web Site is probably one of the safest methods to find your ideal partner. Anonymity is guaranteed since you have not supplied personal data to anyone, such as a telephone number, email address, or home/work address.

We suggest that you get to know people via this Web Site initially, send and receive emails with other members using our anonymous email messaging service. Better still, send them an instant message when you are both online and check the response. This is the perfect way to sample "try out" another member since he/she doesn't have much time to rehearse a reply. It's the closest you will get to a real date!

By registering as a member on this Web Site you have confirmed that you are over eighteen years of age. Therefore, we credit you with being mature and responsible adult and will refrain from supplying you with a long list of do`s and don'ts. However, we would wish to make the following suggestions:

• Don't give out personal information to another member until you feel comfortable.
• Meet other people in a public place initially.
• Notify a friend or family member of your meeting.
• Let common sense prevail and use your gut reaction.
  

Q. How do I chat online to another member?
You only need to click onto a members profile and click on the instant chat icon-

Q. How do I stop communicating with another member?
Add them to your " blacklist "

Q. Why do I keep having to log in?
Chances are that you have not got your cookies correctly set on your browser.

Q. Why do I receive very little mail?
Perhaps you need to upload some photographs; profiles with photos attract 10 times as many hits. Consider amending, or adding to your description in the personal profile section. Make it interesting, use humour, and get noticed! Describe your ideal partner, use words, and don't just state age and height. If you fancy someone "go for it" send them an email or better still chat on line.

Q. Any other questions?
Send us an email click here during office hours Monday to Friday 9.30am to 6pm Central European Time (C.E.T.). Please allow 48 hours for a response.